Looking good and booking customers are two different jobs. Most small business sites were only ever built to do the first one.
Someone showed you three designs. You picked the most professional one. Everyone agreed it beat the old site, it went live, and the conversation ended there.
Your site was judged by you. It gets used by strangers.
That's how almost every small business website gets made — approved by the owner, never tested on someone in a hurry, on a phone, at 8pm.
You can't fix what you can't see, so we start by watching what visitors actually do.
Most sites bury the one thing they want you to do.
Most small business sites are interchangeable. Yours shouldn't be.
A rebuild isn't always the answer. Sometimes it's four changes.
Sending paid traffic to your homepage wastes most of what you spend.
Often no. We'll tell you honestly after the audit. A rebuild when the foundation is bad, targeted fixes when it isn't — and the second one is cheaper for you.
A set of fixes is usually two to three weeks. A full build runs four to six, depending on how many pages and how fast you get us content.
You do. The site, the domain, the content, the lot. We don't hold anything hostage and you can leave whenever.
Yes, and we'll show you how. You shouldn't have to pay someone to change your opening hours.
We'll work with it if it's decent and tell you if it's slowing you down. Hosting is usually cheap to fix and makes a bigger difference than people expect.
The audit times your site on a real phone and counts how many steps it takes to book you.